Field Supervisor/Foreman - Services

Field Supervisor/Foreman

Reports To

The Field Supervisor will report to a Resource Manager.

Job Overview

Responsible for coordinating activities and service delivery for renewable service projects related to all services, completing work safely, within budget and customer specifications. The duties will vary by client and project size with varying degrees of responsibility and authority and may assist with planning or leading a whole project, multiple projects or just part of a project.

Qualifications

• Take reasonable care of your own and others' health and safety, demonstrating a strong commitment to zero unsafe behavior related to personnel, customers, and communities we serve.
• Supervise multiple crew leaders or points of contact (POCs) and up to 30 or more employees.
• Considerable knowledge of all relative renewable services tools, machinery methods and procedures
• Must be able to forecast, monitor and report on general project costing and activities.
• Understanding service methods and best practices, service delivery and customer expectations
• Demonstrate leadership, leading by example, motivate workers and communicate with workers, subordinates, service managers, senior management, and clients.
• Computer experience with Microsoft office, E-mail, and Internet
• Ability to work well under pressure and within timelines.
• Read and interpret documents like safety rules, operating and maintenance instructions and procedure manuals.

Responsibilities and Duties

• Promote and comply with all Company and client safety policies and procedures.
• Establish and maintain good working relationships with customers to encourage repeat and referral business.
• Must be able to perform all duties required for field service, composite, or access labor.
• Coordinate and delegate site activities of all field personnel to achieve deadlines and production goals.
• May work with client to keep the project on schedule and under budget.
• Plan and order necessary materials or equipment to maintain crew productivity.
• Thorough working knowledge of specifications and how they impact the job quality and production.
• Investigate and resolve personnel disputes or customer feedback by making recommendations to center of excellence leader and/or upper management for final action.
• Ensure timely delivery of materials, confirm there is no damage to the materials and verify quantities.
• Responsible for receipt of all deliveries
• Document all damage to materials on packing slips, or photograph if necessary.
• Document any change order request from client.
• Monitor paper flow (physical and electronic) to ensure all documents are accounted for, filled out completely, legibly and filed or distributed to the appropriate parties and systems.
• Recommend best practice improvements for safety, quality, production, performance.
• Understand specifications, work instructions, addendums and change orders.
• Must be able to recognize any changes to work plan and track accordingly.
• Perform minor job plans with tasks and levels of responsibility.
• Check quality of completed work.
• Monitor and audit productivity reports, safety documentation and customer forms.
• Working with manager, handle customer complaints immediately
• Ensure that proper safety equipment is available and being used properly.
• Facilitate and administer technical and safety training directly, through in-house channels or coordinate appropriate 3^rd party training required for project personnel.
• Assist manager by appraising work performance of employees and addressing complaints of employees in the field.
• Perform all the above duties on active project assignment and all or portion of the above duties for additional projects working concurrently.
• Any other duties as assigned.